Job details
QM Manager_AngolaAker Solutions Angola (ASA) is established for the purpose of creating value for clients and owners by providing superior customer service to Angolan sector operators within the oil and gas industry. Superior customer service will be achieved through continual improvement, leadership involvement, demonstration of initiative, proactive anticipation of client demands, diligent attention to detail, and an effective HSE program designed to identify, report, and prevent unwanted conditions. ASA shall be a good corporate citizen acting in line with the interests of the Angolan Authorities and the general public.
Job Description
Objectives Plan, document, implement and monitor the Quality Management System for ASA.
Responsibilities/Activities Prepare, implement and manage quality management (QM) manuals, plans, procedures and forms for the ASA service base and related offshore activities. Prepare, implement and manage QM plans for all projects managed by ASA in accordance with customer requirements. Draw up all quality documentation and reports requested by the ASA General Manager, ASA QM Vice-President, customers and the Angolan authorities. Plan and implement training to ensure that QM objectives and strategies are followed and respected. Plan and carry out periodic QM audits, both internal and external. Monitor reported non-compliances, near-misses and accidents and ensure corrective actions are recorded and implemented. Administer and manage field records (Service Query Form (SQF)). Ensure that the QM system reflects the QM policies, guidelines and objectives of ASA. Act as a QM Ambassador when visiting suppliers and customers.
QHSE Ensure that area/department employees comply with QHSE (quality, health, safety and environment) policies and standards. Maintain an active role in identifying opportunities to improve QHSE systems and, where appropriate, assist with the implementation of those improvements at company level.
Competences
Qualifications University degree (Licenciatura).
Work Experience A minimum of 10 years' work experience in quality assurance, quality control and quality supervision. Experience in the Subsea industry.
Professional Experience and Qualifications
General and Multidisciplinary Skills Fluent in Portuguese and English. User-level IT skills.
Specific Skills Detailed knowledge of the various applicable regulations and standards. Knowledge of the ISO 9001:2000 quality management standard. Knowledge of quality testing. Knowledge of environmental issues. Knowledge of the equipment, products and materials used in the business. Knowledge of how to read and draft technical drawings and reports.
Attitudes and Behaviours Able to work autonomously. Able to work in a team; good communication skills. Capable of initiative, flexibility and cooperation. Ethics and professionalism. Personal discipline. Very good capacity for interpersonal relationships. Proactive attitude toward anticipating problems and taking the appropriate preventive measures. Attention to detail. Able to adapt to a multicultural environment.
Complexity of Problems Different situations presented in the form of complex problems, thus requiring the ability to adapt and call on an analytical, interpretive, assessment-based and constructive way of thinking to find innovative solutions.
Impact of the Job on Results A direct secondary role. Participates with others (excluding superiors and subordinates) inside and outside the department in the interest of team and/or company results. Results of the work undertaken are clearly reflected in the profitability and image of the company. The impact of the job can therefore be considered "medium-high".
Scope of Responsibility Moderately regulated. This post is fully or partially subject to practices and procedures covered by precedents or operational policies that are well defined and/or subject to control and review by the supervisor. This is a moderately autonomous and independent position, with some regular supervision required. The post holder is responsible for performing assigned duties.
Internal Working Relationships Operational contacts aimed at solving problems affecting team or company results (e.g. sharing technical information), outside the chain of command, thereby contributing to an improvement in results and the organisational environment.
Performance Conditions (Environment, Exertion and Risk) No physical exertion or risk. The job is performed in a relatively comfortable environment.
External Working Relationships Operational contacts aimed at solving problems that affect company results (such as the exchange of technical customer-supplier information and monitoring the performance of contracts).
Process Management Skills Significant management skills, including understanding of the process, identifying needs, defining goals, planning activities, assigning resources, budget creation, follow-up and control.
Leadership Skills Lead small and medium-sized teams, with defined objectives and formalised procedures, analysing needs, establishing development mechanisms and negotiating the necessary resources to achieve the best implementation patterns.
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