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General Manager

Location:

Mozambique

Job Description

CONTEXT

(External factors which influence the work environment, taking future conditions and strategic requirements into account)

Diverse Global Organisation
Joint Venture Management
Socio-political environment
MultiChoice policies and procedures
Currency/exchange regulations
Environmental complexities
Multi-cultural, participative and performance driven company culture
Digital pay television technology / 3rd Party Broadcasters

CUSTOMERS

(External and internal individuals or groups to whom products, services, programmes and information must be provided)

CEO & CFO
MultiChoice Africa corporate team
MultiChoice General Management
Suppliers
Staff
External bodies (banks, tax offices, auditors, customs and excise, Pension
Fund Manager and Regulators)
Shareholders & Business partners
Media, Agents, Accredited Installers, Retailers

OUTPUTS

(Products, services, programs and information that the individual must provide to external individuals or groups, or one another to accomplish the organisation's mission and strategy)

Promoted Customer Service Excellence Environment
Managed Subscriber Management Operation
Identified Business Opportunities that align with the Strategy of the company
Commissioned Market Research
Formulated/Implemented/monitored Business Strategy
Prepared Board Papers
Pension Fund Management
Monitored Financial and Performance targets of JV
Maintained relationships between Shareholders / Business Partners / 3rd Party
Broadcasters, MultiChoice head office
Co-ordinated and implemented Business Processes
Drafted and Negotiated Agreements
Working Capital Management - Repatriation of Funds
Managed Financial Discipline re: Financial Policies and Procedures and Internal
Controls
Issued General Management reports
Liaised with Bankers, Auditors, Suppliers and Subscribers
Managed Annual Budget and Forecast exercises
Managed Statutory and Tax obligations
Managed Corporate Image
Managed Corporate Social Investment Programmes
Managed and Developed Employees

Education and Qualifications

COMPETENCIES

(Personal capabilities that are critical to the production of quality outputs)

Knowledge

MultiChoice operations knowledge/experience
Organisation understanding
Knowledge/ experience in a financial environment - at a senior level
Africa Corporate finance understanding
Human Resources understanding
Legal understanding
Administration understanding
Tax knowledge
Computer software knowledge (finance - spreadsheet, word processing packages)
Pay television industry/ market knowledge
Joint Venture understanding/knowledge
Sales and Marketing knowledge
Pension Fund Investment Knowledge
Publicity
Public relations & corporate communications
Market & Customer Knowledge

Skills

Verbal and Written Communication Skills
Judgement
Organising and planning skills
Team leadership
Negotiation skills
Leadership skills
Management experience
Strategic thinking
Analytical ability
Problem-solving skills
Interpersonal skills
Networking Skills
Information Seeking & Trend Analysis
Ability to handle conflicts of varying natures and complexities

Personal Qualities

• Cultural sensitivity
• Service Orientation
• Empathy
• Integrity
• Attention to detail
• Results orientation
• Entrepreneurial spirit
• Drive/energy
• Diplomacy/tact
• Risk taking
• Flexibility/adaptability
• Ability to handle stress / work under pressure
• Deadline driven
• Initiative

Please note: Only one application to GCC is required in order to be considered for ALL suitable opportunities. We do encourage you to update your profile and CV on your original application in the future to ensure your records are accurate.