Based in Egypt, this role is responsible for achieving targeted sales and profit objectives from a defined business territory, in accordance with the regional Business Plan. This position is responsible for increasing revenue by generating sales from new and existing customers, optimizing the Sales/Service/Support relationship, managing his/her direct reports to ensure achievement of sales objectives and implementing appropriate controls to optimize business in his/her area.
Sales - Develop and implement a sales plan for assigned region aimed at achieving and exceeding sales turnover and financial return, within the most cost-effective route and time frame. Target new business accounts and opportunities as well as existing customers.
Strategy - Develop and implement a strategy for area to generate future growth
Finance - Accurately forecast sales and growth opportunities within designated region, using sales tools and applications. Prepare and participate in business reviews/forecasts for General Sales Management, to ensure a constant flow of information.
Management - Manage the sales force activities providing them appropriate level of developmental coaching in terms of training, resources, customer relationship support through the use of internal Company practices and processes
Competition - Drive analysis of competitive and market activities in his/her area. Keep the GM informed of approaching challenges and issues to ensure optimization of Business opportunities.
Communication - Drive and cascade Company communication within his/her area.
Customer Satisfaction - Take ownership of customer complaints and satisfaction challenges in his/her area. Develop and implement an action plan to increase NPS.
Compliance - Ensure knowledge of and compliance with Company policies and processes to ensure Integrity
Quality - Maintain effective Quality System compliant with ISO 9001/EN 46001
EHS - Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations. Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up. Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.
Education and Qualifications
Relevant tertiary qualifications or equivalent professional experience
5+ years professional experience in B-to-B and or B-to-C marketing and/or product management
High Level of Product and Industry Knowledge
Very strong people management, leadership, coaching and team building abilities
Experience understanding customer needs and business drivers and using this knowledge to develop sales
Capacity to establish strong relationships with Luminaries
High level of negotiation and problem solving skills
Strong results-orientation, commercial acumen and customer centric mindset
Excellent communication skills on all organizational levels, ability to influence and coach